Meet the Murfreesboro Water Damage & Restoration Team

A property loss moves through several technical phases, and each phase needs a clearly assigned person. The inspector who establishes the moisture map, the technician who extracts water, the lead who controls a sewage work zone, the contents coordinator who tracks packed items, and the repair supervisor who closes the walls cannot operate as separate islands.

Owner Bert Driggers built Murfreesboro Water Damage & Restoration around coordinated responsibility. The team works from 610 W College St #210 in Murfreesboro and serves homes and commercial properties across Murfreesboro, Smyrna, La Vergne, Nolensville, Woodbury, and Eagleville.

Bert Driggers — Owner and Restoration Director

Bert Driggers founded the company in 2015 and directs mitigation, remediation, documentation, and reconstruction operations. His core rule is simple: a scope must follow evidence. Water category, affected materials, moisture readings, contamination, structural access, and drying conditions determine the work. The size of the visible stain does not.

Bert reviews complex scopes, commercial loss logistics, repair handoffs, and customer communication. He also maintains the operating standard that the same monitoring points should be measured throughout a drying project. That consistency turns a collection of meter readings into a trend that can support decisions.

• Tennessee Contractor License: #000000
• IICRC Firm Certification: #00000000
• EPA Lead-Safe Certification: #NAT-00000-0

Restoration Project Manager

The project manager connects the first inspection with the final dry or cleaned condition. Responsibilities include work authorization, room-by-room scope review, equipment planning, scheduling, documentation, and communication with the property owner. On a commercial loss, the manager may also coordinate safe work zones, access windows, occupied-space separation, and phased restoration.

This role is especially important when work changes. A wall cavity may reveal wet insulation beyond the original boundary. A clean-water supply loss may contact contaminants after passing through an unsanitary assembly. The project manager documents the new condition, explains the reason for the scope change, and aligns the crew before additional removal begins.

Water-Mitigation Lead

The water-mitigation lead directs extraction, selective removal, airflow, dehumidification, and monitoring. The work begins with source control and hazard recognition. Bulk water is removed before evaporation equipment is asked to handle the remaining bound moisture.

In Murfreesboro’s mixed building stock, the lead may encounter plaster near Downtown, engineered wood and open-web floor systems in newer Blackman or Salem Landing homes, concrete slab construction in commercial spaces, and insulated crawlspaces outside the urban core. Each assembly changes how moisture is detected and how access is created.

Measurements Used During Drying

• Non-invasive screening to locate moisture anomalies across a wider surface.
• Penetrating readings to confirm material moisture at a known location or depth.
• Temperature and relative humidity to calculate vapor conditions within the drying chamber.
• Unchanged monitoring points that reveal progress rather than isolated numbers.
• An unaffected comparison area used to establish a material-specific dry standard.

Sewage and Biohazard Lead

Contaminated-water work requires discipline at the boundary of the work zone. The sewage and biohazard lead establishes controlled access, personal protective equipment, containment, air management, removal procedures, debris routes, cleaning sequence, and sanitation steps appropriate to the loss.

The lead distinguishes removal of physical soil from application of a disinfecting product. Porous carpet pad saturated by a sewer backup is not treated like a nonporous structural surface that can be mechanically cleaned. The source, duration, visible solids, material porosity, and potential aerosolization guide decisions.

Mold-Remediation Lead

The mold-remediation lead focuses on source correction, containment, controlled removal, HEPA-filtered air management, detailed cleaning, and moisture verification. The purpose is not to make a stain disappear. It is to correct the water condition supporting growth and address affected material without spreading residue into clean areas.

Slow roof leaks, plumbing seepage behind cabinets, crawlspace humidity, and moisture trapped beneath flooring can remain concealed. The lead coordinates investigation with the water-mitigation team because remediation performed before the source is corrected is incomplete.

Fire, Smoke, and Odor Lead

The fire and smoke lead evaluates residue by source and surface. Protein residue near a cooking fire, dry particulate soot from fast combustion, oily deposits from plastics, and fire-extinguisher residue do not respond to one universal cleaner. Small tests establish whether a method removes residue without altering the finish.

This lead also coordinates water removal from suppression, corrosion-sensitive materials, contents handling, odor treatment, and the transition to repairs. Odor work follows source removal and cleaning. Fragrance is not a substitute for residue control.

Contents and Pack-Out Coordinator

Contents work depends on identity and chain of custody. The coordinator photographs items, records room of origin, notes visible condition, assigns inventory labels, separates salvageable and non-salvageable property, and tracks movement to cleaning or storage.

During a fire loss, textiles may need a different process from hard contents or electronics. During a sewage loss, contamination and porosity affect whether an item can be restored safely. The coordinator documents those distinctions so a packed box does not become an anonymous container after it leaves the room.

Reconstruction Supervisor

The reconstruction supervisor receives a property only after mitigation and remediation conditions are documented. The repair scope may include insulation, drywall, texture, paint, flooring, baseboards, cabinets, doors, and finish carpentry. Existing transitions, product availability, and code requirements influence how the restored area meets the unaffected structure.

A strong handoff includes the removal boundary, photographs of concealed framing, dry readings, cleaned-condition documentation, and a repair plan. Without that record, a reconstruction crew may close an assembly before understanding why it was opened.

Documentation and Customer Communication

Every technical role contributes to one project record. The file may contain intake notes, source photographs, moisture maps, equipment placement, monitoring logs, contents inventories, removal photographs, cleaned-condition images, and repair documentation. Insurance carriers make coverage decisions; the team’s responsibility is to describe conditions and work accurately.

Customers should know who is responsible for the next decision. The field lead explains today’s work. The project manager explains scope and scheduling. The contents coordinator answers inventory questions. The reconstruction supervisor explains the repair sequence. Bert Driggers remains responsible for the operating standard across those roles.

Local Knowledge Across the Service Area

The West College Street office gives the team direct access to central Murfreesboro and routes serving the rest of Rutherford County. Local assignments include older assemblies near the Public Square, residential growth around Blackman and Salem, commercial corridors toward Smyrna and La Vergne, roof and attic losses in Nolensville, stormwater and crawlspace work near Woodbury, and combined fire-reconstruction projects in Eagleville.

Murfreesboro’s East and West Fork Stones River watershed also makes drainage history relevant during exterior-water losses. Revised flood maps for portions of the watershed took effect in 2023. The team does not determine flood-zone status or insurance coverage, but it documents source, water line, affected elevation, sediment, contamination conditions, and material damage.

Frequently Asked Questions

Who owns Murfreesboro Water Damage & Restoration?

Bert Driggers owns the company and directs restoration operations from 610 W College St #210 in Murfreesboro. He oversees the standards connecting inspection, mitigation, documentation, contents work, and reconstruction.

Who decides when structural materials are dry?

The mitigation lead reviews repeated material readings, atmospheric conditions, and an established dry standard. A surface that looks dry or a room that feels comfortable does not by itself establish that concealed materials have reached the drying goal.

Which team member handles a sewage backup?

The sewage and biohazard lead directs containment, controlled access, protective equipment, porous-material decisions, cleaning, sanitation, and air management. The project manager coordinates documentation, scheduling, and communication with the property owner.

How does the contents coordinator track belongings during a pack-out?

Items are photographed, assigned inventory identifiers, connected to their room of origin, and documented by condition and disposition. That record follows contents through cleaning, storage, and return.

Does the same team serve Smyrna, La Vergne, Nolensville, Woodbury, and Eagleville?

Yes. The Murfreesboro-based team provides water, sewage, mold, fire, smoke, contents, and reconstruction services across those nearby communities, with the assigned leads determined by the loss type and scope.

Contact the Murfreesboro Restoration Team

Speak with the team about water extraction, structural drying, sewage cleanup, mold remediation, fire and smoke damage, contents handling, or reconstruction in Murfreesboro and surrounding communities.

• Phone: (615) 728-4830
• Address: 610 W College St #210, Murfreesboro, TN 37130
• Email: info@murfreesborowaterdamagerestoration.xyz
• Tennessee Contractor License: #000000
• IICRC Firm Certification: #00000000

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Business Hours

• Monday–Saturday: 9:00 AM – 5:00 PM
• Sunday: Closed